As I wrap up preparation for my new talk (title “Trusting IT – Bridging the Gap Between Vision & Execution”), I realize I haven’t been so excited about a new talk for a long time. How do I know? Well, I look around me and I see the 11”x11” Post-It notes with my golden circle and know-feel-do model for the talk, tons of handwritten notes, mind maps, and the slide deck being created.
Image blurried so I don’t steal my own thunder!
So, what’s the fuzz all about? Well, as it turns out, a lot of folks don’t trust IT.
That sort of took me by surprise when I first heard about it just a few years ago. Maybe I’ve taken it for granted, given the good experiences I’ve had in that front. I’ve reflected over many interactions, clients, co-workers, and one experience in special came to my mind and stuck with me.
In the late 90’s (maybe 98 or 99), I was doing some development work on the side as a freelancer. I presented a proposal to a business owner (let’s call the business Company X) after we’ve had a few meetings and I had put it on paper how I believed I could build the software they needed to help their business. That person then asked me to come to her office and said this to me:
“I’ve had a number of people bid on this project. Your bid was, by far, the highest one. I would like to close the deal with you, though. Because I trust you!”
Fast forward to 2015. A former employee of Company X runs his own company, invites me to lunch, shares with me that he is unhappy with his current IT situation, and he trusts me to give him guidance.
These experiences make me think of other similar situations where I had the luck to enjoy being trusted by people. Wait, was it really luck? Nope, that can’t be right. It isn’t. There’s way more to it than luck. There’s behavior, practices, intentions.
So I’ve been putting a lot of thought into identifying the things I believe have helped me over the last 2 decades, and the biggest lessons learned will be shared in this new talk, set to debut on May 6!
If you haven’t already, register at this link!
I really hope to see you there. 🙂
Claudio Lassala's Blog 