Updated on 2025-12-05

My journey in IT began when I was 14 years old, thanks to the generosity of a co-worker who took the time to teach and guide me. The technical lessons mattered, but the mentorship shaped the next three decades of my career and the way I try to show up for others.

Over the years, my work has shifted from what I can build to what I can help others build. I’ve seen again and again that great software comes from great collaboration—developers, business stakeholders, domain experts, designers, and users all working together with clarity and purpose. That’s the work I love: helping people connect, communicate, and create things that actually matter.

Since 2014, I’ve been part of Improving, a community of people committed to learning, teaching, and continuous growth. My role has evolved into a blend of coaching, facilitation, and hands-on problem solving, always grounded in a simple principle: show, don’t just tell.

Whether I’m working with a leadership team, a product owner, or a group of developers, I focus on practices that strengthen understanding and reduce friction:

  • Scrum & Agile coaching
  • Effective User Stories & Lean UX
  • Domain-Driven Design
  • Behavior-Driven Development
  • Test-Driven Development
  • Clean Code practices
  • Collaborative modeling and technical facilitation

In the last couple of years, my work has expanded into helping teams and individuals understand and apply AI as a practical tool—not hype, not magic, just a new way of reducing friction and accelerating learning. I spend a good amount of time teaching people how to:

  • Use AI to improve clarity of thought
  • Turn messy ideas into structured plans
  • Strengthen communication between technical and non-technical teams
  • Build faster feedback loops in software and in learning
  • Document, share, and reuse their knowledge across projects

Much of my writing, speaking, and consulting revolves around two ideas I keep returning to: Need–Problem–Solution thinking and Spiral Learning. Both have become guiding frameworks in my work—simple, adaptable, and focused on helping people make progress without getting stuck.

Outside of work, you’ll often find me journaling about time perspective, experimenting with new AI workflows, or immersed in music and motorcycles. And yes, FoxPro still shows up in conversations. Ask me why.

If any of this resonates—whether you’re exploring AI, navigating complex software projects, or simply trying to bring more clarity to your work—I’d love to connect.

9 responses to “About”

  1. Claudio,

    My company is planning on implementing the SCRUM framework of Agile and I wanted to see if you knew any one that has implemented SCRUM with offshore teams. Of course there are a number of articles and book written on the subject but I was hoping that along with that information we could get some practical experience from them.

    Thanks,

    Danny

    1. Hi Danny,

      CODE Consulting has been doing that: http://www.codemag.com/consulting

      Claudio

    2. Hi Danny,

      It has been a long time. How have you been? How has your Scrum and Agile experiences evolved?

      Reach out if you’d like to chat about Business Agility!

      https://www.improving.com/expertise/business-agility/

  2. Claudio,

    Congratulations on your new endeavor!

    Dave Wood

  3. Hi Claudio,

    Love your blog. Do you have an email I can reach you at? Wanted to ask you a couple questions about your writing on RubySource.

  4. Olá Cláudio. Li um artigo teu muito interessante sobre POO (MSN Brazil). Foi fácil, assim, ensinar os meus alunos que se estão a iniciar no C#. Após este artigo, como ponto de partida, que poderão eles fazer? Podes ajudar-nos? Obrigado.

    1. Olá, Luís. Fico feliz em saber que meu artigo foi útil. Já nem me lembrava daquele artigo (acho que escrevi há mais de 10 anos atrás…). É difícil eu sugerir o que fazer após este artigo sem eu saber um pouco mais sobre o nível de seus alunos e qual é o objetivo dos estudos. Tenho muitas idéias, mas preciso saber mais antes de despejar muita informação que poderia acabar sendo em excesso e atrapalhar mais do que ajudar. 🙂

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